The Ghana Civil Aviation Authority (GCAA) has commenced an investigation into the alleged mistreatment of passengers aboard KLM Flight KL059, which was scheduled to arrive in Accra from Amsterdam on Saturday, June 27, 2026.
The Authority in a statement released on Sunday, June 28, 2026 revealed that it had taken note with concern of videos circulating on social media showing stranded passengers expressing dissatisfaction over their treatment by KLM in Amsterdam, in connection with the said flight.
The GCAA stated that as Ghana’s aviation regulator either the mandate of ensuring safety, security, and consumer protection, it has commenced an investigation into the circumstances surrounding the reported tarmac delay and the alleged mistreatment of some passengers.
The Authority further stated that it will treat the issue with all fairness and by engaging all relevant stakeholders and communicate the outcome of the investigation, where appropriate, in accordance with established regulatory procedures.
The GCAA then added that it remains committed to ensuring the safety and security of passengers and the maintenance of high standards of service within the aviation sector.
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