Digital and Communications Service Provider, Telecel Ghana has opened a new Retail Shop in Kasoa as part of its efforts to improve customer experience.
The telecommunications company explained that this forms part of its aims to expand its services and bring them closer to their customers hence making them more accessible.
The company in a post on X announced that the
“milestone reflects our commitment to bringing seamless connectivity and a premium, customer-focused experience right to your doorstep.”
Telecel Ghana added that its new shop in Kasoa will offer services ranging from broadband to device support and Telecel Cash services. Telecel added that the new outlet is located at MIC Plaza, near the Royalhouse Chapel.
The opening of Telecel Ghana’s Kasoa outlet signals a broader push by the company to deepen its footprint in Ghana’s rapidly expanding peri-urban markets. As competition in the telecoms sector intensifies, the move reflects a growing recognition that customer proximity not just network coverage is becoming a key battleground for telcos seeking to retain and grow their subscriber base.
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