The Bank of Ghana (BoG) has moved to address growing concerns among Ghanaian digital creators over the difficulties they face in accessing their earnings from online social media platforms,particularly X clarifying that such payments are legally permissible under the country’s foreign exchange regulations.
In a statement issued on Monday,April 20,2026, the BoG prompted that that although it currently doesn’t know the direct cause of the delay ,it is actively engaging with the relevant stakeholders to identify the cause and ensure a prompt response to the issue.
“The Bank appreciates the feedback received from affected persons. BoG is actively reviewing the matter and engaging with relevant institutions to identify the source of the issues and ensure prompt resolution,” the statement read.
The statement follows a wave of complaints from Ghanaian creators,particularly on X who have not being unable to receive or access their earnings for 2 straight cycles which has fuelled speculation on social media attributing the delay to the BOG.
According to the Bank , creators should receive their earnings through Foreign Exchange Accounts (FEA) held with licensed banks in Ghana, or directly into Ghana Cedi accounts, provided all transactions are processed in accordance with applicable regulatory requirements-appearing to suggest that the source of the problem may lie with intermediary institutions rather than BoG policy.
The Bank of Ghana then went ahead to assure affected stakeholders that it remains committed to maintaining a stable and enabling financial system that supports legitimate cross-border transactions, including digital platform earnings, adding that engagement with affected parties will continue throughout the review process.
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